Multiple companies prefer to keep manual operations in place when it comes to critical business processes. Some combine it with modern business tools and integrate recurring payments model. This contrast of past and future often undermines customer experience together with potential growth of a business.

Most businesses based on recurring payments model involve subscription billing. Moving from single payments is effective only when your clients are satisfied. Subscription churn means recurring revenue cuts and should be dealt with swiftly.

We have been designing billing solutions for telecom applications for 8 years. We’ve made more than 80 successful integrations, but along the way we’ve found that about 50% of companies develop custom tools in order to keep their businesses competitive. Why do people believe they can tailor any tool to their needs? Usually they tell you: “We understand how our business works”.